Appbox For Mac
Try signing out of the App Store/iTunes and back in. Check your purchases history to see if the app shows there.
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Purchase History Review. https://support.apple.com/en-us/HT204088
If it shows in your Purchases History, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact
iTunes Support – world wide https://support.apple.com/choose-country-region/itunes
If it doesn't show in your Purchases History, delete the app, and download it using your current Apple ID.
Feb 18, 2020 8:40 AM
Try signing out of the App Store/iTunes and back in. Check your purchases history to see if the app shows there.
Purchase History Review. https://support.apple.com/en-us/HT204088
If it shows in your Purchases History, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact
iTunes Support – world wide https://support.apple.com/choose-country-region/itunes
If it doesn't show in your Purchases History, delete the app, and download it using your current Apple ID.
Feb 18, 2020 8:40 AM